By collaborating with FQHCs and Community Health Centers, Suki is helping increase access to tech solutions that improve health outcomes and reduce clinician burnout
REDWOOD CITY, CALIF. — July 18, 2024 — Suki, the leader in voice artificial intelligence (AI) technology for healthcare, today announced its collaboration with several Federally Qualified Health Centers (FQHCs) and Community Health Centers, including Utah Navajo Health System (UNHS), CenterPlace Health, Access Health Louisiana, and PrimeCare Health, to assist providers in addressing the significant volume of patients seeking quality care in underserved areas.
According to the National Association of Community Health Centers (NACHC), over 62 million Americans have trouble accessing primary care due to provider shortages. This issue is especially magnified in underserved rural and urban areas and for low-income families, of which up to 53 percent face financial strain due to healthcare costs. Suki’s mission is to make healthcare technology invisible and assistive so clinicians can focus on their patients. By partnering with organizations that provide care in shortage areas and underserved communities, Suki’s voice AI Assistant is helping clinicians improve efficiency by cutting back administrative work hours and being more present during visits so that everyone is getting the care they deserve.
“We have always prided ourselves in being early adopters of technology that will improve our organization, and Suki allows us to optimize our workflows, making what we do more effective,” said Michael Jensen, Chief Executive Officer at UNHS. “We felt Suki was the most robust in terms of quality charting, the amount of time it took to train clinicians to use the product, and it’s easy to use. For our clinicians, the main differentiator of Suki was how well it integrated with our EHR system, Athena.”
Suki acts as a full-fledged assistant by enabling clinicians to utilize ambient note-taking, coding, dictation, and more. Suki has the deepest integration with leading electronic health record (EHR) systems, including Epic, Cerner, Athena, and MEDITECH, which allows clinicians to incorporate it into their workflows seamlessly. More than 250 U.S. health systems and clinics trust Suki’s innovative technology, which has been proven to reduce documentation time by 72 percent and cut down “after-hours” documentation by almost 6 hours. Suki’s ability to deliver 9x ROI in one year for healthcare organizations is a significant advantage for FQHCs and Community Health Centers that often operate with limited resources and budgets.
“Suki is a game changer; for my personal sanity, Suki has alleviated my administrative burden to the point where I feel like I can continue practicing medicine,” said Dr. Leslie McNaughtan, a family medicine specialist at UNHS. “We see complex patients and many patients that are late to care. Suki allows me to really focus on my patients - I am able to spend more time asking them questions and getting more information from them because I don’t have to worry about typing notes on the computer.”
“It’s a lot for our clinicians to document and solve the intricate issues patients discuss, and Suki provides the support they need to ensure all information is recorded. Our adult health and psychiatry providers have seen the most change using Suki – it allows them to engage directly with their patients during the visit while capturing the entire appointment with few edits needed afterward,” said Dr. Lisa Gonzalez-Abello, Chief Medical Officer at CenterPlace Health. “Our mission is to make a difference in patients’ lives, and any tool that can give providers peace of mind is crucial to improving health outcomes.”
Suki Assistant is a scalable solution that works across 99 specialties such as family medicine, pediatrics, gastroenterology, cardiology, gynecology, orthopedics, and behavioral health. It is trusted by some of the top healthcare systems and recently received an impressive 93.2 overall performance score from KLAS, a leading healthcare research company. To learn more about Suki and its offerings, please visit https://www.suki.ai/.
About Suki:
Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Suki is backed by premier investors such as Venrock, First Round, Flare Capital Partners, March Capital, and Breyer Capital. To learn more, visit suki.ai, or follow us on LinkedIn and Twitter.
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